Read about my background and experience


Jeffrey A. Shaffer, Chief Operating Officer and Vice President of Information Technology and Analytics at Unifund and Recovery Decision Science. Mr. Shaffer joined Unifund in 1996 and has been instrumental in the creation and development of the complex systems, analytics, and the business intelligence platform at Unifund. Mr. Shaffer holds a BM and MM degree from the University of Cincinnati and an MBA from Xavier University where he was the winner of the 2006 Graduate Student Scholarly Project in Research. Mr. Shaffer has attended the Harvard Business School's Executive Education Program, is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality, a Certified Project Management Professional through the Project Management Institute and has completed Six Sigma Green Belt and Black Belt training with the Xavier Consulting Group.

Mr. Shaffer is also Adjunct Professor at the University of Cincinnati in the Carl H. Lindner College of Business teaching Data Visualization where he was awarded the 2016 and 2021 Adjunct Faculty of the Year Award for Operations, Business Analytics and Information Systems. He is a regular speaker at conferences, symposiums, universities, and corporate training programs on the topic of data visualization, data mining and Tableau. Mr. Shaffer has also taught data visualization at the KPMG Advisory University, and for the University of Cincinnati Center for Business Analytics, and many Fortune 500 companies. He was a finalist in the 2011 Tableau Interactive Visualization Competition, one of the Elite 8 in the 2014 Tableau Sports Visualization Contest, the winner of the 2014 Tableau Quantified Self Visualization Contest and competed in the 2014 Tableau Iron Viz Contest. He is a five-time Tableau Zen Master, most recently selected as one of thirty-four Tableau Zen Masters in the world for 2020, and in 2021 was inducted into the Tableau Zen Master Hall of Fame. He is also the co-founder and leader of the Cincinnati Tableau User Group.

Mr. Shaffer is an author of The Big Book of Dashboards which was on the Shortlist for the Kantar Information is Beautiful Awards in 2017. He curates the TableauReferenceGuide.com and blogs regularly on the topics of Data Visualization and Tableau at DataPlusScience.com which was on the Shortlist for the Kantar Information is Beautiful Awards in 2016. His visualization Beautiful Trash was on the Longlist for the Kantar Information is Beautiful Awards in 2017 and featured as one of the 75 Truly Creative and Brilliant Infographic Design Examples of 2017 by Column Five Media. He is also the co-host of Chart Chat which was awarded the 2021 Data Literacy award for the Most Interesting Data Podcast.

Marketing & Visual Analytics Assistant

Duy Nguyen graduated from University of Cincinnati with bachelor degree in Marketing & Information Systems where he studied data visualization. Duy has a strong passion for digital marketing and data visualization. He has been practicing Tableau to provide companies with insight into their marketing campaigns and digital content through interactive dashboards and reports. He is currently working for GroupM, one of leading global media agencies, where he applies both of his marketing and data backgrounds. Visit Duy’s digital portfolio and follow Twitter to learn more about his work.